Queue Management System
for Hospitals
Streamlined Patient Flow. Reduced Waiting Time. Better Hospital Experience.
A modern Queue Management System (QMS) helps hospitals organize patient flow, reduce waiting time, and ensure a smooth experience. Technify provides advanced, integrated QMS solutions tailored for multi-department, multi-counter hospital environments.
Why QMS Is Important
Reduce patient crowding
Efficient queue handling
Improved patient satisfaction
Faster OPD experience
Increase staff productivity
Support social distancing
Core Capabilities
Token Generation System
- Touchscreen kiosks
- Counter-selection options (OPD/Billing/Pharmacy)
- Appointment or walk-in support
- QR code token generation (optional)
Digital Display Boards
- Token display for each counter
- Central waiting area screen
- Priority-based display
- Multilingual support & audio announcements
Queue Management Software
- Real-time dashboard
- Counter assignment
- Token prioritization (Emergency/Normal)
- Estimated wait time & analytics
Mobile & SMS Integration
- Turn alerts via SMS
- Live queue tracking
- Crowdless waiting areas
Multi-Counter & Department
- OPD
- Billing
- Pharmacy
- Diagnostic labs & radiology
- Reception counters
Ideal for all hospital departments.
Audio Announcement Engine
- Auto call for next token
- Counter mapping
- Multi-language support
- Volume management
Where QMS Is Used
OPD waiting areas
Billing counters
Pathology & sample collection
Radiology imaging units
Pharmacy counters
Registration & reception desks
System Integrations
HIMS → Appointment syncing
PAS → Audio announcements
Digital Signage → Token display boards
Access Control → Priority queues
Parking System → Token-based parking
Benefits for Hospitals
Smooth patient flow
Reduced waiting time
No overcrowded counters
Improved patient satisfaction
Higher staff productivity
Transparent queue management
Analytics-driven operations
