Queue Management System
for Hospitals

Streamlined Patient Flow. Reduced Waiting Time. Better Hospital Experience.

A modern Queue Management System (QMS) helps hospitals organize patient flow, reduce waiting time, and ensure a smooth experience. Technify provides advanced, integrated QMS solutions tailored for multi-department, multi-counter hospital environments.

Hospital QMS

Why QMS Is Important

Reduce patient crowding
Efficient queue handling
Improved patient satisfaction
Faster OPD experience
Increase staff productivity
Support social distancing

Core Capabilities

Token Generation System

  • Touchscreen kiosks
  • Counter-selection options (OPD/Billing/Pharmacy)
  • Appointment or walk-in support
  • QR code token generation (optional)

Digital Display Boards

  • Token display for each counter
  • Central waiting area screen
  • Priority-based display
  • Multilingual support & audio announcements

Queue Management Software

  • Real-time dashboard
  • Counter assignment
  • Token prioritization (Emergency/Normal)
  • Estimated wait time & analytics

Mobile & SMS Integration

  • Turn alerts via SMS
  • Live queue tracking
  • Crowdless waiting areas

Multi-Counter & Department

  • OPD
  • Billing
  • Pharmacy
  • Diagnostic labs & radiology
  • Reception counters

Ideal for all hospital departments.

Audio Announcement Engine

  • Auto call for next token
  • Counter mapping
  • Multi-language support
  • Volume management

Where QMS Is Used

OPD waiting areas
Billing counters
Pathology & sample collection
Radiology imaging units
Pharmacy counters
Registration & reception desks

System Integrations

HIMS → Appointment syncing
PAS → Audio announcements
Digital Signage → Token display boards
Access Control → Priority queues
Parking System → Token-based parking

Benefits for Hospitals

Smooth patient flow
Reduced waiting time
No overcrowded counters
Improved patient satisfaction
Higher staff productivity
Transparent queue management
Analytics-driven operations